Privacy Policy

Introduction

RestroKhata aapki privacy ko seriously leta hai. Yeh Policy explain karti hai ki hum kaunsa data collect karte hain, kyun collect karte hain, kaise use karte hain, aur aapke kya rights hain.

1. Hum Kaunsa Data Collect Karte Hain

1.1 Account Information

• Restaurant/outlet ka naam
• Owner ka naam
• WhatsApp number aur email address
• Restaurant address (city, state)
• FSSAI number (optional)
• GST number (optional)

1.2 Business Operations Data

• Menu items, categories, prices
• Orders placed through platform
• Table configurations
• Staff member names aur roles
• Customer names aur phone numbers
• Revenue aur sales reports
• Expenses logged by you

1.3 Technical Data

• IP address
• Browser type aur version
• Device type
• Pages visited aur time spent
• Login/logout timestamps
• Error logs

2. Data Use karne ka Purpose

3. Data Sharing

Hum Data Share Karte Hain:

• Cloud infrastructure providers
• Payment processors
• Legal compliance authorities
• Business transfer situations

Hum Data Share NAHI Karte:

• Marketing agencies
• Competitors
• Data brokers

4. Data Storage aur Security

• HTTPS encryption enabled
• Passwords hashed format mein store hote hain
• Role-based access control
• Regular security reviews
• Access logs maintain kiye jaate hain

5. Your Rights

• Right to Access
• Right to Correction
• Right to Deletion
• Right to Export
• Right to Withdraw Consent

Privacy requests ke liye email karein: restrokhata@gmail.com

6. Cookies aur Tracking

• Session Cookies
• Preference Cookies
• Analytics Cookies

7. WhatsApp Communication

RestroKhata support aur onboarding ke liye WhatsApp use karta hai.

• Business-related communication
• Support conversation history
• Optional promotional updates

8. Contact Us